Transforming Urban Mobility: How CABBPLUS Built a Smart, Secure, and Scalable Platform on AWS with AIS Business

Executive Summary

CABBPLUS, a premium taxi service in Thailand, is modernizing urban mobility with a world-class experience that blends luxury, safety, and convenience. To keep pace with rising customer expectations and an increasingly digital transport landscape, CABBPLUS partnered with AIS Business to migrate from on-premises systems to a modern, cloud-native architecture on Amazon Web Services (AWS). The result: deployments cut from hours to minutes, uptime above 99.9%, stronger security and governance, and a platform ready for data, AI/ML, and Smart Mobility innovation.

Company Profile

• Industry: Transportation & Mobility
• Headquarters: Thailand
• Service Model: Premium taxi service (London Taxis) with Wi-Fi, USB charging, and wheelchair accessibility
• Customer Channels: Website, call center, and service stands at airports, top malls, hospitals, and premium hotels

Business Challenge

CABBPLUS’ on-premises environment constrained growth and agility at a time when speed, safety, and adaptability were becoming critical to the customer journey.

Pain points included

• Lengthy deployment cycles—taking hours per update
• No auto-scaling to absorb usage spikesInsecure and brittle inter-office connectivity
• Siloed, non-centralized monitoring that complicated maintenance and incident response

These limitations slowed innovation, extended time-to-market, and increased operational risk.

Solution Overview

AIS Business, an AWS Advanced Tier Services Partner, designed and implemented a full-scale, cloud-native architecture on AWS that combines best-practice security, high availability, and automated operations.

1. Containerized Core on Amazon EKS Re-platformed core applications into containers orchestrated by Amazon Elastic Kubernetes Service (EKS)Multi-AZ deployment for resilience and uptime exceeding 99.9%Deployment windows reduced from hours to minutes
2. Enterprise-Grade Security Centralized identity and least-privilege controls via AWS Identity and Access Management (IAM)Application-layer protection with AWS Web Application Firewall (WAF) against OWASP Top 10Data encryption at rest and in transit; secure site-to-site connectivity via VPN
3. DevOps Automation & CI/CD Image management with Amazon Elastic Container Registry (ECR) Automated build-test-deploy pipelines integrated with EKS Faster, safer releases with consistent quality gates and rollback capability
4. Observability & Governance Amazon CloudWatch for real-time metrics, logs, and alerts AWS CloudTrail for auditability and change tracking across environments Proactive incident response and transparent governance at enterprise scale
5. Managed Services by AIS  Business  Cloud Advisory & Migration: Strategy, architecture, and secure cutover 24×7 Managed Operations: Dedicated NOC/SOC for monitoring and response Hybrid & Multi-Cloud Integration: Interoperability across platforms Secure Connectivity: AIS MPLS and planned AWS Direct Connect for high-throughput, low-latency links

Outcomes

• Release Velocity: Deployment time cut from hours to minutes
• Reliability: Uptime >99.9% with Multi-AZ architecture
• Security Posture: Strengthened across identity, application, and data layers
• Operational Efficiency: Automated CI/CD and centralized observability improved DevOps collaboration
• Future-Ready Foundation: Scalable platform for AI, analytics, and Smart Mobility services

Why AIS Business

AIS Business combines deep AWS expertise with end-to-end managed services and secure, enterprise-grade connectivity. Acting as a long-term technology partner—not just a provider—AIS Business helps customers accelerate transformation while reducing operational risk and complexity.

Roadmap

• Near Term:Implement AWS Direct Connect to enhance throughput, reliability, and predictable latency
• Next Phase:Expand data analytics and AI/ML capabilities to power demand forecasting, dynamic dispatch, route optimization, driver safety analytics, and personalized customer experiences—evolving CABBPLUS into a fully integrated Smart Mobility Platform

Conclusion

The collaboration between CABBPLUS, AIS Business, and AWS demonstrates how transportation providers can move beyond traditional services to an intelligent mobility model. With a secure, scalable, and automated cloud foundation, CABBPLUS is positioned to continually innovate—meeting the expectations of a connected, data-driven generation and shaping the future of Thailand’s transportation industry.

Deves Insurance Elevates Digital Trust and Payment Security on AWS—Powered by AIS Business

Deves Insurance Public Company Limited—one of Thailand’s leading non-life insurers—has modernized its core digital payment and customer experience platforms on Amazon Web Services (AWS) in partnership with AIS Business. The new cloud-first architecture delivers always-on availability, multi-layered security aligned with banking standards, and scalable foundations for future services including mobile banking and AI-driven capabilities.
 

Company Profile

• Industry: Non-lifeInsurance
• Headquarters: Thailand
• Focus: Secure digital payments, compliant integration with partner banks, resilient customer experiences
• Vision: Modernize operations and strengthen digital trust while adapting to economic, social, and technology shifts

Business Challenge

To meet rising customer expectations and strengthen digital trust, Deves needed to expand capabilities without compromising security or compliance.

Key challenges

24/7 stability for high-volume online transactions Alignment with stringent financial and banking regulations Elastic scalability for mobile banking and secure external APIsTighter access controls and auditable operations across legacy systems

Transformation Approach

Deves selected AWS as the strategic cloud platform and engaged AIS Business—an AWS Advanced Tier Services Partner—to architect and implement a secure, high-availability, and scalable environment across production and UAT. The goal: elevate security, resilience, and speed while enabling rapid innovation.

Solution Architecture

1. Core Applications on Auto-Scaling Compute Payment Gateway APIs and web applications deployed in separate Production and UAT environments Amazon EC2 with Auto Scaling for elastic capacity and cost efficiencyNetwork isolation across subnets for performance and blast-radius reduction
2. Data Protection & Database Security PostgreSQL hosted in Private DB Subnets (no public internet exposure) End-to-end encryption (in transit and at rest) and AWS IAM for least-privilege access to sensitive financial data
3. Multi-Layered Security Controls AWS Web Application Firewall (WAF) to mitigate OWASP Top 10 risks for web and API traffic Application Load Balancer (ALB) to segment and control flows between web and API tiers
4. Compliance & Monitoring AWS CloudTrail for auditability and change tracking Amazon CloudWatch for real-time metrics, logs, and alerting Amazon SNS for proactive notifications on anomaliesPrivate VPC Endpoints to Amazon S3 so data never leaves private networks
5. Secure Network Access & Bank Connectivity Registered Elastic IPs aligned to banking security requirements Site-to-Site VPN and hardened Bastion Hosts for controlled administrative access Phase 2: Plan to adopt AWS Direct Connect for higher bandwidth, lower latency, and deterministic network pathsServices from AIS Business: End-to-End Cloud Excellence Cloud Advisory & Migration: Strategy, landing zone design, and secure cutover 24×7 Managed Operations: NOC/SOC monitoring, incident response, and continuous optimization Hybrid & Multi-Cloud Integration: Seamless interop across platforms and partners Secure Connectivity by AIS Network: Enterprise-grade MPLS and Direct Connect solutions

AIS Business acts as a long-term technology partner—aligning cloud operations to corporate policies, regulatory standards, and business outcomes.

Outcomes

Enhanced Security & Compliance: Full encryption and IAM-based controls aligned to financial and banking requirementsStrengthened Security Posture: WAF + ALB and private subnets secure every transaction and data touchpointHigh Availability: Auto-scaling, multi-subnet architecture enables uninterrupted service continuity Operational Efficiency: Unified monitoring, alerting, and audit trails accelerate issue resolution and auditsFuture Scalability: Cloud-ready foundation for mobile banking expansion and AWS Direct Connect integration

Roadmap: Toward Intelligent Financial Mobility

• Near Term:Launch new mobile banking application on the existing AWS foundationHarden CI/CD automation and IaC guardrails for faster, safer releases
• Next Phase: Adopt AWS Direct Connect for predictable performance and securityExpand analytics and ML capabilities (e.g., fraud detection, anomaly scoring, and personalized experiences)

Conclusion

By modernizing on AWS with AIS Business, Deves Insurance has set a new benchmark for secure, resilient, and scalable digital insurance services in Thailand. The company now operates with greater confidence—protecting transactions and customer data while accelerating innovation. This transformation positions Deves to lead with trust, speed, and intelligence in an increasingly digital, always-on financial ecosystem.