Claiming privileges for the KIDDY  Package
How to receive the KIDDY monthly package privilege for school-aged children

• The KIDDY Package must be registered under the guardian’s name. (Foreign customers are not eligible to receive this benefit.)
• The guardian must have been subscribed to an AIS number for a minimum of 3 months in order to be eligible to open a new number or switch networks for children under 17 years old.
• The bill will be charged to the registered person (guardian).
• The registered guardian’s number will be subject to contract conditions for 12 months from the date of applying for the KIDDY package as follows:
  • The number may not be switched to another network (Port-Out).
  • The number may not be converted from postpaid to prepaid.
  • The owner of the number may not be changed.
  • The number may not be disconnected.
• If the guardian’s number does not meet the campaign’s contract conditions, the Company reserves the right to adjust the KIDDY package to other packages as specified by the Company.
• The surname of the guardian and child receiving the privilege must match according to the particulars on the ID card, or the names must be on the same house registration (1 ID card per 1 privilege).

Conditions for opening a new number or switching networks for the 199 baht KIDDY package 

• This package is for parents who registered their teenage children aged under 17 to receive the privilege (one ID card per privilege only).
• The maximum internet speed is 2 Mbps for 50 GB. Once the specified quota has been reached, customers can continue using the internet at a speed of 384 Kbps.
• Any excess use for calls/VDO calls to all networks is charged at 1.50 baht per minute. (Fractions of a minute are counted as one minute.) SMS messages are charged at 2.50 baht per message and MMS messages are charged at 4 baht per message.
• Free calls are allowed to 5 numbers within the AIS network, 24 hours a day, for 12 billing cycles. When registering the numbers of 5 close people, at least 1 number must be specified immediately upon applying. If this is not specified, the system will set 1175 as the default number. If customers wish to change the 5 registered close people’s numbers, there will be a change fee of 30 baht/time (excluding VAT). The system will not send any SMS notifications if any 1 of the 5 close people’s numbers has switched from AIS to another network. The customer will be charged according to the actual service fee specified in the main package. The system does not allow any special 4-digit numbers other than 1175.
• 3G/4G internet can be used continuously at a speed of 2 Mbps with the 199 baht package. (No additional fees apply if the device roams and uses other 5G signals).
• The service fee in this package is not inclusive of license fees and other application fees for the use of Google Meet, Office 365, ZOOM and other applications.
• For the privilege to access AIS SUPER Wi-Fi: the system will send a Wi-Fi Username and Password via SMS automatically. Additional information on Wi-Fi.
• The allowance is applicable for 12 billing cycles.
• The allowances for every package can be used within each billing cycle only. Any unused amount cannot be transferred to the next billing cycle. The privilege privileges will be terminated immediately upon service termination, changing promotion, or transferring the number to a new owner.
• Multi Sim service is not applicable.
• The specified service fee is not inclusive of 7% VAT.
• To maintain the standard of service and ensure efficient overall access by service users, the Company reserves the right to manage the network as appropriate, for example, limiting or reducing the internet speed if finding that there is a persistent high volume of traffic, use of BitTorrent, sharing internet via Hotspot, downloading or uploading large files, or commercial use or use that affects or causes unfairness to other service users or affects the overall service network of the Company.

Service Terms and Conditions
“AIS Secure Net” is a service to secure cell phones, tablets, and other devices for AIS customers, both prepaid and postpaid, from cyber-attacks such as viruses, malware, phishing, and other harmful websites on AIS 5G/4G without application installation. 

“AIS Secure Net” is applicable under the following conditions:

1. Be a prepaid or postpaid subscriber of the Provider (AIS), registering under the name of or represented by a natural person only.
2. Agree to the terms and conditions of “AIS Secure Net”.
3. The phone number is activated (not under a suspension of service)
4. Be a subscriber of AIS 5G/4G/3G and other roaming partner operators in foreign countries covered by AIS.

"AIS Secure Net" service will not guarantee the use of the following:

1. Use of internet service on a Wi-Fi network or NEXT G network.
2. Use of MultiSIM, MultiSIM PLUS, SIM2Fly, Asian SIM (Such as Myanmar, Sim and Cambodia SIM), and tourist SIM card types
3. Use of virtual private network (VPN), both domestic and international, other DNSs (domain name system) and Apple Private Relay on iOS 15 and above

Other terms and conditions:

1. The package offers a free service period of 12 months. After this period, it will be considered under the company's terms.
2. Users have to keep in "Active" status throughout use.
3. Should any website or link be deemed at risk for cyber threats or phishing websites, the service will immediately notify and block access to that particular site for the subscriber without any required setup.
4. The personal information of the subscriber, e.g. phone number and the domain of the destination URL, are required to be stored for reviewing your website and link access and compare it with the provider’s database in order to provide a comprehensive service of “AIS Secure Net”
5. The secured network will cover the shared network of AIS 5G/4G/3G for other devices shared with your subscribed number.
6. The provider reserves the right to deny service for any unqualified subscriber and to change the terms and conditions without prior notice.
7. The provider reserves the sole right to suspend or terminate the service in case the service is claimed or changed for any commercial purposes or for subcontracting to other entities without permission, in which the Provider will take an appropriate legal action.
8. The provider reserves the right to suspend and terminate the service on the account that the service is used for illegal purposes or activities.
9. The company reserves the right not to guarantee the use of "AIS Secure Net" service that will protect the user's machine from viruses, malware, fake links, including various inappropriate websites for 100% correctly and reserves the right not to be responsible for any damage caused by viruses, malware, fake links. and various inappropriate websites

“AIS Secure Net” (the “Service”) is the service facilitating the user to check and protect their devices from any inappropriate websites.​

• “AIS Secure Net” is applicable under the following conditions:    ​
  1. available for the AIS network subscriber, both Post-Paid and Pre-Paid mobile phone services, and AIS Fibre3 home internet subscriber, under individual or corporate accounts (the “Customers”);​
  2. AIS Secure Net shall be provide to the Customers only when the internet is connected via the AIS DNS network;
  3. ​the Service is free of charge and does not require subscription;​
  4. the Customers of AIS and AIS Fibre3 are protected and alerted against various online threats while browsing the internet via AIS 5G, 4G and 3G such as scam websites or any other harmful websites. The system of this Service will automatically detect and block the risk of online threats on websites, with faster response, ensuring the highest level of safety and enjoyable online experience;
  5. ​the Customers must be in an active service status (not in the process of service suspension).​
• ​"AIS Secure Net" will not be applicable under the following conditions:​
  1. Use the internet via virtual private network (VPN)​
  2. Use the Apple Private Relay service on iOS 15 and above versions​
  3. Use of proxy server connection
  4. Connecting the internet via a public DNS​O

ther conditions:​

1. AWN will inspect and block only websites that may be considered as harmful or illegal.​
2. AWN reserves the right to discontinue, modify the model of service provision, adjust the conditions of service, or add new features to the Service, at AWN’s discretion, with prior notice of any such mentioned changes.​
3. AWN shall not be liable for any direct or indirect damages, losses or effects that may be caused by harmful websites that may not have been detected by the Service. The user should check and be careful when accessing websites for their own safety.​